Question 1

Do you handle perishables?

Accepted Answer

No. We accept non‑perishable consumer goods only. No food, beverages, pharmaceuticals, or hazmat.

Question 2

Is inventory insured?

Accepted Answer

Yes. We work with specialty carriers (inland marine/bailee). Coverage details are provided during onboarding.

Question 3

How are Garage Owners vetted?

Accepted Answer

Applicants complete KYC and address verification, install shelving and cameras, and pass a multi‑camera QA before going live.

Question 4

How are orders routed?

Accepted Answer

Orders are routed by proximity to the end customer, provided the assigned Garage Owner has the required inventory.

Question 5

How do Garage Owners earn?

Accepted Answer

GOs are paid for approved storage and for each order shipped. Earnings vary with inventory volume and local order density.

Question 6

Is 3PGL an alternative to a traditional 3PL?

Accepted Answer

Yes. 3PGL is a community‑powered micro‑fulfillment network that positions inventory closer to customers to reduce last‑mile cost and time.